Refund policy

Non-Refundable / Non-Returnable

All sales are final. No refunds or exchanges will be provided for any reason unless otherwise specified in writing by AlSultan Sweets U.S.

By placing an order with AlSultan Sweets U.S., you agree to the terms of this No Return Policy.

Please carefully review your order before completing your purchase. All items are considered final sale and cannot be returned for a refund or exchange.

Unfortunately, we cannot accept return gift cards.

You can always contact us for any return questions at alsultansweetsus@gmail.com.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, or damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.

Incorrect Items
If you receive the wrong item, please contact us at alsultansweetsus@gmail.com.